FAQ
Questions we get asked every week
Pricing, booking, access, products and areas — the practical answers before you message us.
How much does professional cleaning cost?
Pricing depends on property size, the service booked and how often you need it. Most homes are quoted from a WhatsApp description alone — no site visit needed.
Do you offer same-day cleaning?
Frequently, yes. Same-day slots depend on your area and how early you message. WhatsApp before midday for the best chance.
Do I need to be home?
No. Many clients arrange access through a building, complex or key handover. We confirm the arrangement in writing before the visit.
Do you bring cleaning products and equipment?
Yes, everything needed for the booked service. If you prefer specific eco or fragrance-free products, we will use yours.
Are your cleaners vetted and insured?
Every cleaner is reference-checked and briefed on your access and security requirements. Commercial contracts include supervisor site checks.
Can I book a recurring service?
Yes — weekly, fortnightly, monthly or a custom schedule. Recurring clients keep the same cleaner wherever possible.
What areas do you cover?
Johannesburg, Pretoria and the East Rand, including Sandton, Fourways, Midrand, Randburg, Centurion, Pretoria East, Menlyn, Kempton Park, Benoni, Boksburg and Bedfordview.
How do I pay?
EFT after the service for once-off jobs, and monthly invoicing for contracts. Payment details come with your quote.
What if I am not happy with the clean?
Tell us within 24 hours on WhatsApp and we will send the team back to redo the areas concerned.
How do I cancel or reschedule?
Message us at least 24 hours before your slot and we will move it at no charge.
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Sent straight to WhatsApp · 067 841 0254